Classical C64SCE pickup/preamp faulty?

[johnk]

Hi, i bought a classical 64SCE about 2 years ago and i have not used the output jack on the guitar before as i am just a beginner.  A few days ago i  plugged the guitar into my pc to try to do some recording using the internal pickup.  The 3rd (and 4th strings) are much louder than the 3 base strings.  Is this normal?  I am not sure if the pickup is faulty or something needs to be setup properly.  i just changed the strings and it made no difference.  I took it back to the shop and the technician told me that it is normal and just due to the very thick G string.  i have written a couple of emails to Washburn asking for advice, but heard nothing.  Anyone have any advice to offer?  Faulty amp, or setup needs adjustment ?
Thanks in advance.

[YerDugliness]

On my classicals the G-string is the SMALLEST of the wound strings.

Most of the time I find the opposite...the G string seems muted in comparison to all of the other strings.

I wonder if the UST pickup (just an assumption it's a UST) might be a two part item, one part for strings 1-3 and the other part for strings 4-6. That might explain why the G string seems loudest, it would be the only wound string on that part of the UST.  Just a guess, though.

If you bought the guitar from an authorized Washburn dealer you should have a limited lifetime warranty. I would doubt that it would be necessary to send it back to the Washburn headquarters, they would probably refer you to a music store that is an authorized dealer for evaluation. It might just be a simple adjustment.

Hope this helps a little.

Dugly