The Washburn Guitars Forum

Washburn Acoustic Guitars Forums => Acoustic Guitar Players Post Comments & Questions => Topic started by: Rocket on October 06, 2008, 01:41:48 PM

Title: When's the last time...
Post by: Rocket on October 06, 2008, 01:41:48 PM
When was the last time anyone saw a brand NEW, (not NOS,) Washburn acoustic that wasn't a D10?
Is Washburn manufacturing ANY of the new models described on their website?
If so, where are they?
Title: When's the last time...
Post by: Quinn Spalpeen on October 06, 2008, 02:32:28 PM
What does Washburn say, it would seem they'd like to tell folks where they could buy Washburn, I might that is their business isn't it? That's a very interesting question Rocket.

Whenever you have eliminated the impossible, whatever remains, however  improbable, must be the Truth .... Sherlock Holmes

WD114S
WASHBURN J4 Hollowbody
Scott Cao STV-950 (Hellier model)
Eastman Master Model 905 (Stradivari model)
Fender FV-3


Title: When's the last time...
Post by: millenium on October 06, 2008, 02:39:17 PM
I't pretty I saw Washburn in local store here... The only store selling some of them (old model) is at rivière-du-loup... 1 hour and half of driving, but Rocket, last time I've been there he was selling D2005SCE nice guitar !!!
Title: When's the last time...
Post by: magoo99 on October 06, 2008, 02:43:04 PM
I was at my local washburn dealer this weekend, they had new D10's there, but that was all. I asked for other stuff, I was told that they could order what I wanted but couldn't tell when I could get it.
also for me everything seemed over priced.
D10sce was on sale for $599.99...what a deal...LOL

really are there any new washburns being made? I have seen some nice mandolins on the washburn site do they even Exist?
Title: When's the last time...
Post by: Quinn Spalpeen on October 06, 2008, 07:03:17 PM
Rocket, you got me to thinking???? What about my Washburns, which are three and two months old respectively.

WD114S: SN# OI71000629 (I'm fairly certain it's Oh-Eye rather than Zero-One)

J-4:SN# OK06001845 (Again, I'm fairly certain it's Oh-Kay rather than Zero-Kay)

Will these numbers permit someone to tell me something about when and where my guitars were made?

Edit: On a different topic, I'm really considering going for that Mandoblaster unless someone could give me a convincing reason not to.

Whenever you have eliminated the impossible, whatever remains, however  improbable, must be the Truth .... Sherlock Holmes

WD114S
WASHBURN J4 Hollowbody
Scott Cao STV-950 (Hellier model)
Eastman Master Model 905 (Stradivari model)
Fender FV-3


Title: When's the last time...
Post by: ryanoryan on October 07, 2008, 10:42:12 AM
WD114S: SN# OI71000629 - Made in indonesia, 2007

J-4:SN# OK06001845 - made in korea, 2006

And the guitars are out there, Our Sam Ash Music's here in Chicago have the Jumbo's,  and the anniversery guitars.  The one by my house at a bunch of D46's, also
Title: When's the last time...
Post by: Rocket on October 07, 2008, 11:14:55 AM
quote:
Originally posted by ryanoryan

And the guitars are out there, Our Sam Ash Music's here in Chicago have the Jumbo's,  and the anniversery guitars.  The one by my house at a bunch of D46's

Is this another one of those shrewd Washburn marketing ploys like introducing a must have model that doesn't exist? I guess we could all jump in our cars, spend $1600 in gas for that round-trip to Chicago, and buy that new $599 jumbo!

Where are all of these? If you can't produce them... y'all should really stop advertising them... it's extremely deceptive!

(http://i231.photobucket.com/albums/ee248/RocketWorks/Guitars/Washburns.jpg)

From what I can tell, there are NO Washburn dealers left in Florida. The one I used to talk to said he stopped carrying Washburn because he couldn't get new stock... always got the same tale... slow boat from China.
Title: When's the last time...
Post by: ryanoryan on October 07, 2008, 11:50:39 AM
no marketing ploys, i assure you

The guitars are out there,  i've seen and played most of these here at the factory.  

You've got to remember today's market as well.  Alot of business is turning over to internet sites, unfortunately.  Since they have lower overhead,  they charge less and thats why a brick and mortor store will sell a d10s for $599 list price (just to stay afloat!)
tough economic times translate to real stores buying less stock, which involves less risk, ect ect.  

I could go on, but i'm sure i'd bore you all to tears.
Title: When's the last time...
Post by: Rocket on October 07, 2008, 12:24:22 PM
quote:
Originally posted by ryanoryan

no marketing ploys, i assure you

The guitars are out there,  i've seen and played most of these here at the factory.  

You've got to remember today's market as well.  Alot of business is turning over to internet sites, unfortunately.  Since they have lower overhead,  they charge less and thats why a brick and mortor store will sell a d10s for $599 list price (just to stay afloat!)
tough economic times translate to real stores buying less stock, which involves less risk, ect ect.  

I could go on, but i'm sure i'd bore you all to tears.

Play guitar everyday!


You're definitely, (and obviously,) missing my point. I'm guessing, intentionally...
Title: When's the last time...
Post by: donny341 on October 07, 2008, 01:28:56 PM
Ryan, where is the C124SW and the C124SWCE? I believe they were solid spruce (or cedar?) top and solid rosewood back and sides. I saw them advertised as up and coming and have not seen them on the Washburn list or in brick and mortar stores or on any guitar selling site. If they don't show up, I'll have to look for something else. What happened?
Title: When's the last time...
Post by: millenium on October 07, 2008, 01:30:59 PM
Rocket you are right, I would like an Real answer too

Ryan you are lucky to play them in the factory.... but WE don't work there ! Stop keeping them just for you all in the factory and playing jam!! loll SHARE !!!!
Title: When's the last time...
Post by: ryanoryan on October 07, 2008, 02:02:19 PM
As of now,  we've got some of those C124SW's kicking around.  Let's break it down here:

We receive containers once a month from overseas,  containing anywhere from 10-300 quantity of particular models.  Depending on what sells,  we adjust what we bring in (of course!)

Everyone of these guitars has been availble in 2008, but as 2008 comes to a close and we decide what sold and what didn't and adjust what we commission to have built.  What did well will carry into next year,  and we'll try a few more experiments with new guitars.  

In very rare instances,  a shipment won't be up to snuff and we won't release it, i personally waited forever to get a hold of a WI420.
Title: When's the last time...
Post by: Rocket on October 07, 2008, 03:24:36 PM
quote:
Originally posted by ryanoryan

Let's break it down here:

We receive containers once a month from overseas,  containing anywhere from 10-300 quantity of particular models.  Depending on what sells,  we adjust what we bring in (of course!)

Everyone of these guitars has been availble in 2008, but as 2008 comes to a close and we decide what sold and what didn't and adjust what we commission to have built.  What did well will carry into next year,  and we'll try a few more experiments with new guitars.  

In very rare instances,  a shipment won't be up to snuff and we won't release it, i personally waited forever to get a hold of a WI420.

Once again, you're missing the point.
I'll have to strongly disagree with you... if EVERY ONE of these has been available in 2008... where is this D64SW The Bluegrass that EVERYONE has been attempting to try out:

(http://www.washburn.com/products/acoustics/dreadnoughts/images/d64sw_wh.jpg)

Point me to one single dealer that has one that I can try out.
Title: When's the last time...
Post by: ryanoryan on October 07, 2008, 03:56:44 PM
We received a smaller initial shipment of that guitar in the beginning of the year,  and the following 2 shipments did not meet our standards.  I really see no reason to be combative here.  Since I'm missing the point here, aparently, i'll remove myself from this discussion.
Title: When's the last time...
Post by: Rocket on October 07, 2008, 04:13:34 PM
I'm not being combative, only asking questions that everyone here has been asking for almost 2-years now and not getting any answers.
Just give us the real story of what is going on at Washburn...
Is Washburn still making guitars or not?
Are they all now imports or is the custom shop still making the USA models?
Are Timbercrafts still being made?
Where are the NEW models that have been advertised since Jan2007?
What happened to all the dealers?

We keep seeing all those models on the website but none are in the stores. How on earth is anyone supposed to try & buy if we can't try? Not everyone buys guitars blind from an online retailer or can afford to travel to Chicago to see a new Washburn.
Just point us in a direction to find these new models... start with central Florida.

I'm not the Lone Ranger here... this used to be a booming community forum of close & dedicated Washburn owners all asking these same questions.
I totally understand if you don't have all of the answers at your fingertips... no one does. How about finding out what you don't know and posting back some answers?
Title: When's the last time...
Post by: magoo99 on October 07, 2008, 06:11:39 PM
Well written Rocket, I have seen these questions asked here many times and never seen a answer yet,.
at least Ryan is trying...but I would love to know if there are any M116SW mandolins made. I have not heard a single word about one and would love to try one or even read some reviews.
 was waiting for a review from Mike but I guess thats not coming now.
Cheers
Magoo.
Title: When's the last time...
Post by: wrmurphy on October 07, 2008, 11:21:20 PM
Rocket, it looks like you'll never get an answer to your question if Washburn feels that the proper way to answer your question is pull himself out of the discussion. I can't believe it! The company alienates enough people with its lack of customer relations, but to stand mute on a simple question like you asked is ridiculous.
I thought the question you asked and the point you were trying to make were perfectly clear.

Murph
Title: When's the last time...
Post by: Rocket on October 07, 2008, 11:30:22 PM
Washburn has paid a heavy price for deceptive practices in the past to the tune of a 1-million dollar fine and millions more dollars in lost business revenue that took years, (and a US Music buyout,) to recover from. Why they so incessantly feel the need to be so secretive to their own fan base is way beyond me.
Title: When's the last time...
Post by: nogin007 on October 08, 2008, 08:11:08 AM
The guitars are out there, i've seen and played most of these here at the factory


So, how many trips do you make to China, Indonesia, or Korea, a year. All there is in the USA is a warehouse. The custom shop in Chicago, as I've heard, is only building electrics. And probably few of those.
Title: When's the last time...
Post by: ryanoryan on October 08, 2008, 09:49:37 AM
I'm back, gents  

I didn't follow up yesterday because my computer at home recently blew up.

I do understand your frustration in finding these guitars in stores. The answers I supplied above are a big piece of the situation.  We've shipped these instruments throughout the year. Some caught on,  some didn't, ect.  

the cool thing about our forum here, i think, is that we at Washburn monitor it on a daily basis, and your voices are heard.  It acts as a barometer to our fans and customers.  Will the right person read this? Probably.  Can we make a difference?  We can certainly try.  
If we could, we'd take over the world.  We would like nothing more then to have our guitars in abundence in every store across the country.  They're great instruments and they deserve to be everywhere.

Oh- and Washburn became US Music.  We didn't feel it'd be right to offer Randall By Washburn,  or Eden By Washburn.
Title: When's the last time...
Post by: ryanoryan on October 08, 2008, 09:59:15 AM
Oh, and i almost forgot!

Is Washburn still making guitars or not?

We currently make custom shop electrics, Idols, and artist signature series here in the factory.  We also make Parker here in abundence.

Are they all now imports or is the custom shop still making the USA models?

All acoustics are currently imports.  We don't have the space right now in this facility for large-scale acoustic manufacture

Are Timbercrafts still being made?

Timbercrafts are made, yes.  They're very popular in Chicago-land,  and the east coast.

Where are the NEW models that have been advertised since Jan2007?

All have shipped for '08 as far as i can tell.  Some caught on, some didn't set the world on fire, ect.


What happened to all the dealers?

The east coast is saturated,  the midwest is solid.  The southeast is a little empty, i agree.  Its a tougher market down there,  they've practically been frozen since hurricane season began (for obvious reasons)  The internet make up a large percentege, as is the case in this day and age. I'd love to see guitars in more stores, hopefully when our current economic times turn over we'll all be back on track.  

I have friends who work for other guitar manufacturers,  and its unfortunatley the same story for everyone.  2008 has been a bumpy ride.  Thing'll turn around, though.  They always do!

Title: When's the last time...
Post by: YerDugliness on October 08, 2008, 11:45:27 AM
quote:
Originally posted by ryanoryan

We've shipped these instruments throughout the year. Some caught on,  some didn't, ect.  



Thanks so much for carrying through on this, Ryan.

May I ask about a specific model?

From the interest displayed on this forum, I would think that U.S. Music would be attempting to move heaven and earth to get that new D64SW Bluegrass into the stores, they ought to sell like hotcakes, yet I haven't found one anywhere yet.

What can you tell us about the plans this specific model?  I understand you received a shipment that was not up to your specs, has U.S. Music abandoned this model or are we to believe that there will be some in the outlets in the future, and if so, perhaps you can give us some idea of a time frame?

TIA for whatever info you can provide.

Dugly [8D]

YerDugliness, Esq./Post No Bills
Lifelong Audiophile
Guitar Playin' FOOL
Retired & attempting to age disgracefully!!!

The crew:
Washburns: WD32S, WD32SW, and D61SW
Epiphones: AJ-10 (campfire guitar!!), Masterbilt AJ500RC on order, a Dot '63 ES335 repop, and an LP Special edition
Yamaha Classical guitars: G231-II and G60A
Hippner #506 concert grade classical (arrived damaged, repairs arranged)
Takamine 2005 LTD Edition
Breedlove custom shop Deluxe Build Revival 000 slot-headed 12-fretter
A Hohner classical I left at a vacation home in SW KS.
Ibanez RX20

Title: When's the last time...
Post by: WB-Nick on October 08, 2008, 12:47:45 PM
Hey Guys,

Nick here.  I'm the Washburn Product Manager.  Let me see if i can help clear some things up.  

Yes, we are still making guitars.  I have alot of stock in acoustic import guitars (including new models) as well as electrics and we are steadily increasing our USA electric production.

Regarding the D64SW, yes we have them.  I am trying to find out from our sales team if they can tell me which dealers have this guitar.  While your waiting for me to get back to you, tell your local dealer they need to have that model in stock.  

Regarding C124SW and C124SWCE, we have not been very successful with this model.  I'm planning on killing it.  I have a few left of the C124SWCE but i don't plan on ordering more.

We have been trying to open new dealers in areas that are thin.  Please be patient.

M116SW is in stock.  I have not seen very many ship.  Tell your local dealer they need to have them in stock.  It's a beautiful mando.

If you have any unanswered questions, please let me know.  I'll do my best to get you an answer.

thanks,
Nick
Title: When's the last time...
Post by: kewltunes on October 08, 2008, 12:59:37 PM
Hi Ryan, thanks also for attempting to answer our questions. I am curious if there is someplace to get a list of specific Washburn dealers that are in the area where we are? I'm on the central coast of California for instance, is there anyplace I can go and try a Washburn around here?
Title: When's the last time...
Post by: magoo99 on October 08, 2008, 01:10:19 PM
Thanks Ryan for giving us some answers, Thanks Nick for the word on the M116SW I will get after my washburn dealer again. the darn thing looks so nice I would love to try it.
Cheers
Magoo.
Title: When's the last time...
Post by: WB-Nick on October 08, 2008, 01:12:28 PM
Check out the dealer locator on the website.
http://www.washburn.com/dealers/index.aspx

thanks,
Nick
Title: When's the last time...
Post by: YerDugliness on October 08, 2008, 01:13:50 PM
quote:
Originally posted by WB-Nick

Nick here.  I'm the Washburn Product Manager.  Let me see if i can help clear some things up.



Welcome, Nick--I didn't notice the most recent changing of the guard, thought ryanoryan was still one of the moderators, but now I see it is you and deltacaster.

Good to have someone notice our frustration regarding the availability of Washburn's....it's an ongoing problem for us here....please keep in mind we're here b/c we're Washburn fans, not to cause trouble.

You might want to PM one of our new members who recently posted his frustrations regarding the availability of one of your WD18SW's.  I'll try to find the thread and post it as an edit.  

{edit--here is the thread:}    http://www.washburn.com/forum/topic.asp?TOPIC_ID=13794

Please keep in touch, and once again, welcome.

Dugly [8D]

YerDugliness, Esq./Post No Bills
Lifelong Audiophile
Guitar Playin' FOOL
Retired & attempting to age disgracefully!!!

The crew:
Washburns: WD32S, WD32SW, and D61SW
Epiphones: AJ-10 (campfire guitar!!), Masterbilt AJ500RC on order, a Dot '63 ES335 repop, and an LP Special edition
Yamaha Classical guitars: G231-II and G60A
Hippner #506 concert grade classical (arrived damaged, repairs arranged)
Takamine 2005 LTD Edition
Breedlove custom shop Deluxe Build Revival 000 slot-headed 12-fretter
A Hohner classical I left at a vacation home in SW KS.
Ibanez RX20

Title: When's the last time...
Post by: WB-Nick on October 08, 2008, 01:23:58 PM
Thanks Yerdugliness,

I understand your frustration and i don't see it as causing trouble.  I'd appreciate it if you could find the thread.  I'll keep in touch as much as possible.  They keep me pretty busy here.
The D64SW Bluegrass is a fantastic guitar.  Did you ask your local dealer about it?  What did they say?  I've had them for a while now.
Title: When's the last time...
Post by: Rocket on October 08, 2008, 01:31:57 PM
quote:
Originally posted by WB-Nick

The D64SW Bluegrass is a fantastic guitar.  Did you ask your local dealer about it?  What did they say?  I've had them for a while now.

Bull!
There were a select few released some months ago that looked nothing like what has been advertised on Washburn's website... they resembled a Timbercraft.
I have personally contacted every online dealer that said they were selling The Bluegrass and NONE had yet to even see one. I challenge you to put me in touch with any dealer that has one AS ADVERTISED on Washburn's website.
Title: When's the last time...
Post by: WB-Nick on October 08, 2008, 02:14:22 PM
Hey Rocket,
I'm not trying to BS anyone.  The first shipment came in wrong, that's true.  Factory mistake.  We weren't happy about it either.  We still have them.
However, I just called over to the warehouse and they also have the corrected version that matches the catalog.  They've been here for months.
Also, I just spoke to the Sales Rep for Flordia and he said he can't get any dealers to take them because of the price point.  If you let me know who your local WB dealer is, he will call and see if he can sell them one.
Title: When's the last time...
Post by: WB-Nick on October 08, 2008, 02:21:57 PM
By the way,
The only difference between the wrong D64SWK and the correct D64SW is the headstock and bridge shape.  The wrong one has the Crown headstock and Butterfly bridge but all the other specs are correct.
Title: When's the last time...
Post by: Rocket on October 08, 2008, 02:28:11 PM
quote:
Originally posted by WB-Nick

If you let me know who your local WB dealer is, he will call and see if he can sell them one.

I made this point earlier... there are NO Washburn dealers left in Florida that I can tell. The ones we had here stopped carrying Washburn because they could never get any new stock... just lip service about the slow boat, etc.
Don't YOU know who the dealers are?
Didn't you recommend to one poster to, Check out the dealer locator on the website?
I checked it... it's inaccurate and out of date. Maybe someone should update it so prospective customers can actually find a local dealer.

Maybe I'm only speaking for myself but The Bluegrass will remain a phantom until I can touch one!
Title: When's the last time...
Post by: donny341 on October 08, 2008, 03:00:01 PM
quote:
Originally posted by WB-Nick


Regarding C124SW and C124SWCE, we have not been very successful with this model.  I'm planning on killing it.  I have a few left of the C124SWCE but i don't plan on ordering more.



Nick, since you are planning to stop production of this guitar, How can I get one?  C124SWCE is the one I am looking at getting. Since you can't seem to sell them, maybe you have a discontinued discounted price? I am in the SW...Arizona, and my local Sam Ash has some of last year's models in stock. He did a store search for the WD18SW for me, as I was trying to help We2Texans (June is her name) find one. He had one in Indiana, and three in different store locations in California. I hope June contacted one of them and was successful.

Edit) BTW Nick, I have never seen the C124SW or C124SWCE in the list of guitars at this site. If people don't know it exists, it's kind hard to sell them.
Title: When's the last time...
Post by: WB-Nick on October 08, 2008, 03:44:36 PM
Rocket,
I'm trying to help.  I just sent an email to Sales about the dealer locator.  We'll look into it.  We do have dealers in Florida and yes i know who they are.  I was trying to find out if you had a local dealer that you would like to deal with.  If not, it would help to know your general area so i can tell you who to go to.  We've alread spoken to one dealer in Florida who says he would bring one in for you but i don't know how close you are to him.
Title: When's the last time...
Post by: WB-Nick on October 08, 2008, 03:54:00 PM
donny341,
The C124SW is shown on the website in the Acoustic section, upper right corner.  Sadly, there is no prodcut info.
Go to your local dealer and ask them to order the C124SWCE.
Title: When's the last time...
Post by: magoo99 on October 08, 2008, 06:08:55 PM
I hope people are getting the answers they are looking for and I really hope they get to try the guitars they want.

I think that it great that we are talking guitars here again. even if its about the ones we are not seeing.  Its also Nice to see someone from washburn take time to keep post responses to members questions.....Cheers to Nick for this.
Title: When's the last time...
Post by: Rocket on October 08, 2008, 06:19:22 PM
We sure seem to be racing thru moderators to get there though.

Somebody at Washburn grab a digital video camera, find someone(?) there who can play a guitar, take some live video of those The Bluegrass models in action, and post them up here on the forum. Don't forget to turn the mic on so we can hear it.
Title: When's the last time...
Post by: donny341 on October 08, 2008, 07:29:22 PM
quote:
Originally posted by WB-Nick


The C124SW is shown on the website in the Acoustic section, upper right corner.  Sadly, there is no prodcut info.



Yes Nick, I see the page of photo icons of each guitar and the C124 is among them. As you said, no product info, in fact it says info coming soon. So as I said, you cannot sell a product without advertizing it. But what I was refering to is the drop down list of guitars, starting at the top with the C40/C80 models and running through the electrics and basses, etc. It is not listed there.

I called my Sam Ash dealer. He does not have the C124SWCE even on his list to order. He does have the C124SW, but not in store. He attemted to call whoever it is he calls for ordering and they were (central time) closed. He will try again Friday, since tomorrow is his day off (I could deal with another salesman, but I always talk with Greer, a long time guitar aquaintance from a previous local store).

My question is this...why would you discontinue such a good product when the reason it didn't sell is lack of advertising and in-store availability? Classical models seem to be hitting a good stride, evidence Ebay. I have several close friends who have been in music for a long time, and half or more of them love classical guitars. To have a product such as yours...and I am waiting to learn the price...that could potentially beat the pants off many high end classical guitars out there at a better price and not put it out there to sell is, well, criminal...don't you think? I suggest keeping it another year, but this time put it out there, in stores, in ads. Both versions would do well.
Title: When's the last time...
Post by: Rocket on October 08, 2008, 08:08:01 PM
Is US Music trying to fail Washburn?

I know that sounds ludicrous to most people but sometimes, in business, failing is the only financially redeemable option left for a severely faltering company.
Some of the corp decisions in the last 2-years seem very screwy, (to me, anyway,) and seem aimed at shooting one's self in the foot.
Title: When's the last time...
Post by: YerDugliness on October 08, 2008, 08:55:15 PM
quote:
Originally posted by WB-Nick

Thanks Yerdugliness,
I'd appreciate it if you could find the thread.



Here you go, Nick:

http://www.washburn.com/forum/topic.asp?TOPIC_ID=13794

They seemed pretty desperate, I'm sure they would appreciate hearing from you.  I'll post a link to this thread on theirs, too, so that they know there is hope.

BTW, I tried to PM you the link, but there is no contact information provided in your profile.  It is very handy to have a contact link there for moderators (I recently PM'ed a moderator about a particularly offensive post from a new member, it seemed to have slipped past their attention for some reason, Ryan fixed the problem by deleting the offensive post and banning the member, thank goodness!).  Would you consider revising your profile to list some contact information, please?

Thanks!

Dugly [8D]

YerDugliness, Esq./Post No Bills
Lifelong Audiophile
Guitar Playin' FOOL
Retired & attempting to age disgracefully!!!

The crew:
Washburns: WD32S, WD32SW, and D61SW
Epiphones: AJ-10 (campfire guitar!!), Masterbilt AJ500RC on order, a Dot '63 ES335 repop, and an LP Special edition
Yamaha Classical guitars: G231-II and G60A
Hippner #506 concert grade classical (arrived damaged, repairs arranged)
Takamine 2005 LTD Edition
Breedlove custom shop Deluxe Build Revival 000 slot-headed 12-fretter
A Hohner classical I left at a vacation home in SW KS.
Ibanez RX20

Title: When's the last time...
Post by: onewilyfool on October 08, 2008, 10:55:40 PM
Nick....wow...you think it would be easier to change the Web pic? Anyway, Dugly are you still on the line? Didn't you try to get the custom shop at Washburn to make you a guitar with a 1 7/8 nut width and they refused to do it? This doesn't really seem that custom to me.....anyone on the forum ordered a custom Washburn? What was your experience?????
Title: When's the last time...
Post by: YerDugliness on October 09, 2008, 12:05:42 AM
quote:
Originally posted by onewilyfool

Nick....wow...you think it would be easier to change the Web pic? Anyway, Dugly are you still on the line? Didn't you try to get the custom shop at Washburn to make you a guitar with a 1 7/8 nut width and they refused to do it? This doesn't really seem that custom to me.....anyone on the forum ordered a custom Washburn? What was your experience?????



Yeah, Wily, I did.   I wanted a WD84SW, but b/c of my history with classical guitars I wanted it made with a 1 7/8 nut.  I also asked for Washburn to allow me to furnish them with the material for the nut and saddle (it was Bob Colosi's West African Hard Ivory) and to delete the pick guard.  About the only one that seemed to be asking for much at all was the request for a different size nut/neck width.

It didn't go that way at all....my dealer got hold of his Washburn rep and told then what I wanted, they said no.  I contacted Browndog and he interceded on my behalf, wrote back and suggested I have my Washburn dealer contact his factory rep again, indicating there would be a different answer for me.  Well, it was a bit different--they would gladly delete the pickguard for me and would even ship it to me in the package with the guitar, but if they were to allow me to provide the materials for the nut and saddle they would void the factory warranty, and as for my request that they create a WD84SW with a 1 7/8 nut (and, keep in mind the luthier reportedly WANTED to do this for me), the quote went something to the effect of:  Sure, we could paint it green, too, but that doesn't mean we would do that, any more than we would make it with a 1 7/8 nut width.

That was the deal breaker for me....I ended up spending tripple for my Breedlove Custom shop guitar, got what I wanted, and have absolutely NO regrets.

Sad story, but true.......[:(].  Washburn had the power to make it happen and just didn't want to do it.  My appreciation to Mike Beatty for attempting to intervene for me, but somebody higher up the food chain than he was refused to sprinkle holy water on the project.......shame on Washburn for that [:(!] !!!

Dugly [8D]

YerDugliness, Esq./Post No Bills
Lifelong Audiophile
Guitar Playin' FOOL
Retired & attempting to age disgracefully!!!

The crew:
Washburns: WD32S, WD32SW, and D61SW
Epiphones: AJ-10 (campfire guitar!!), Masterbilt AJ500RC on order, a Dot '63 ES335 repop, and an LP Special edition
Yamaha Classical guitars: G231-II and G60A
Hippner #506 concert grade classical (arrived damaged, repairs arranged)
Takamine 2005 LTD Edition
Breedlove custom shop Deluxe Build Revival 000 slot-headed 12-fretter
A Hohner classical I left at a vacation home in SW KS.
Ibanez RX20

Title: When's the last time...
Post by: Quinn Spalpeen on October 09, 2008, 08:30:57 AM
Dugly,

And I thought my experience with them was bad. If I'd had gotten a paint it green answer,, well I'm at a loss. I don't know what I would have done. But I am quite sure I wouldn't own a Washburn right now. If I were running any business and one of my employees gave any potential customer a response like that, they would certainly be seeking a new job. I do not suffer rudeness gladly whether it's directed to me personally or not.

Whenever you have eliminated the impossible, whatever remains, however  improbable, must be the Truth .... Sherlock Holmes

WD114S
WASHBURN J4 Hollowbody
Scott Cao STV-950 (Hellier model)
Eastman Master Model 905 (Stradivari model)
Fender FV-3


Title: When's the last time...
Post by: WB-Nick on October 09, 2008, 09:59:41 AM
quote:
Originally posted by Rocket
Somebody at Washburn grab a digital video camera, find someone(?) there who can play a guitar, take some live video of those The Bluegrass models in action, and post them up here on the forum. Don't forget to turn the mic on so we can hear it.



Rocket,
I'll see if we can do this.
Title: When's the last time...
Post by: WB-Nick on October 09, 2008, 10:03:19 AM
quote:
Originally posted by donny341
My question is this...why would you discontinue such a good product when the reason it didn't sell is lack of advertising and in-store availability? Classical models seem to be hitting a good stride, evidence Ebay. I have several close friends who have been in music for a long time, and half or more of them love classical guitars. To have a product such as yours...and I am waiting to learn the price...that could potentially beat the pants off many high end classical guitars out there at a better price and not put it out there to sell is, well, criminal...don't you think? I suggest keeping it another year, but this time put it out there, in stores, in ads. Both versions would do well.



I will consider your comments.  Thanks for your passion.
Title: When's the last time...
Post by: WB-Nick on October 09, 2008, 10:06:51 AM
Quote
Originally posted by YerDugliness
BTW, I tried to PM you the link, but there is no contact information provided in your profile.  It is very handy to have a contact link there for moderators (I recently PM'ed a moderator about a particularly offensive post from a new member, it seemed to have slipped past their attention for some reason, Ryan fixed the problem by deleting the offensive post and banning the member, thank goodness!).  Would you consider revising your profile to list some contact information, please?


done
Title: When's the last time...
Post by: YerDugliness on October 09, 2008, 10:29:29 AM
Thanks, Nick, much appreciated!

Dugly [8D]

YerDugliness, Esq./Post No Bills
Lifelong Audiophile
Guitar Playin' FOOL
Retired & attempting to age disgracefully!!!

The crew:
Washburns: WD32S, WD32SW, and D61SW
Epiphones: AJ-10 (campfire guitar!!), Masterbilt AJ500RC on order, a Dot '63 ES335 repop, and an LP Special edition
Yamaha Classical guitars: G231-II and G60A
Hippner #506 concert grade classical (arrived damaged, repairs arranged)
Takamine 2005 LTD Edition
Breedlove custom shop Deluxe Build Revival 000 slot-headed 12-fretter
A Hohner classical I left at a vacation home in SW KS.
Ibanez RX20

Title: When's the last time...
Post by: kewltunes on October 09, 2008, 02:14:49 PM
Thank you WB-Nick for the pointer to the locater......[:(] Unfortunately the nearest dealer to me is 116 miles to the south. Several dealers down in L.A. it looks like, but none here. If I were to ask at my local music stores for them to carry Washburns, what's the best contact for them to use? If I can make it easier for them, maybe I can help with your expanding into this area (sending guitars as a reward for this would be perfectly acceptable btw [:D]).

Seriously, should I supply you guys with the local music stores or go to them and try to get them to contact you?[?] I'm sure if I could actually TRY a few Washburns locally I'd get a G.A.S. attack.....[;)]
Title: When's the last time...
Post by: SteveC on October 09, 2008, 11:35:17 PM
Hey Nick....why are only certain models of the Washies available in Canada?  Does this hold true also for the rest of the world, or is my local dealer giving me rotten goods?....SteveC
Title: When's the last time...
Post by: WB-Nick on October 10, 2008, 03:35:51 PM
Quote
Originally posted by kewltunes
Several dealers down in L.A. it looks like, but none here. If I were to ask at my local music stores for them to carry Washburns, what's the best contact for them to use?

I sent you an email with contact info.  Let me know if you have any success with dealers.

thanks,
Nick
Title: When's the last time...
Post by: WB-Nick on October 10, 2008, 03:39:12 PM
quote:
Originally posted by SteveC

Hey Nick....why are only certain models of the Washies available in Canada?  Does this hold true also for the rest of the world, or is my local dealer giving me rotten goods?....SteveC



I'm going to foward this to our Canada Sales Manager.  He may be able to answer this better than me.

thanks,
Nick
Title: When's the last time...
Post by: millenium on October 14, 2008, 07:49:02 AM
Of course there is certain model just and only sold ijn CANADA... for example my D2003S special edition limited, from what I've known, those special guitar line (millenium series for example) are an order from canadian guitar store and are product (label) by Washburn, they sold them only in Canada. It's the same sitruation for the D2005SCE limited...

And, might I add, that I've asked MANY time to Washburn info ro what they know about those guitar model, All I've got for answer is .. they are specific build for canada, don't know a lot about those model...